Contact

DoraReel is operated by JIASI CULTURE MEDIA LIMITED. If a page, playback, login, or purchase on dorareel.com does not work as expected, email us and include what you were trying to do.

Customer service

Email: master@dorareel.com

Please include the series name, the episode number, the approximate time of the problem, and whether you were browsing as a guest or signed in with Facebook. For a payment question, also include the amount shown at checkout and whether you paid with Stripe or PayPal. Do not send a full card number or password.

We review messages and reply within 15 days, or sooner when the law requires a shorter period. Privacy questions are handled under the Privacy Policy.